Returns & Exchanges
At OSEA Malibu, we want you to love your skincare ritual; if you are not completely satisfied with your purchase, we offer easy returns on products within 30 days of delivery.
1
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
2
Prepare Your Package
Carefully pack the items in their original packaging and attach the prepaid shipping label provided via email.
3
Ship It Back
Drop off your package at any authorized carrier location and keep your tracking receipt for reference.
4
Receive Your Refund
Once our team receives and inspects your return, a refund will be issued to your original payment method within 5-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing